If you have any questions, please feel free to email me at: scott@scotthughes.art.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Original works on paper or canvas will ship within 10 business days and are usually received within 3-5 business days after shipping.

International shipping is available just contact me regarding cost and timing.

HOW DO YOU SHIP?

Photography is carefully rolled and shipped in a protective tube via USPS and usually arrive within 3-5 business days from date of shipment (for international orders, in approximately 2-3 weeks from date of shipment).

Small paintings on paper are shipped flat vis USPS and take 3-5 days to arrive from when they are shipped which is usually within 5 days of being ordered.  

Large paintings on paper or canvas are carefully packaged to ship USPS or UPS Ground and usually arrive within 3-5 business days from date of shipment. All orders over $1,000 will require a signature for delivery.

International orders may be subject to tax and duty-related charges. These charges are the responsibility of the purchaser.

All orders receive a tracking number.

DO YOU ACCEPT RETURNS?

All artwork sales are final at the time of purchase, even if the artwork has not yet been shipped. Everyone sees color differently and all monitors display color a little differently, so we do our best to ensure that descriptions and colors presented on the website are as accurate as possible. If you are unsure of color please feel free to contact us and ask for more photos. We'll be happy to send them! If you are unsure of the size you need, I recommend measuring and taping off the area where you want to place the art to see if you are happy with the size before purchasing your art.

MY ART WAS DAMAGED IN TRANSIT...WHAT SHOULD I DO?

When you receive your package, please open it the same day to make sure that it has arrived in good condition. If there are any damages, please email us within 24 hours with photos of both the packaging and the damage to the artwork. If we do not receive notice of damage within 48 hours of delivery, we cannot guarantee a refund or a replacement.

DO YOU ACCEPT COMMISSIONS?

Absolutely! Please contact us for more information on how to commission a painting and I'll be happy to send you pricing and details about the process.

DO YOU SIGN YOUR ART?

Yes and No.  Generally speaking I do not sign photography, this is purely because I think the signature gets in the way of the image. If you want me to sign a photograph, please let me know and I am happy to do so. For paintings on canvas and paper I always sign in the bottom right, usually in pencil so it does not draw attention to the signature.  For hoods, I generally do not sign them on the front of the hood (for the same reasons as photography) but I do sign the back of the hood.  

WHAT ARE YOUR PRINTING AND FRAMING OPTIONS AND PROCESSES?

Let's start with photography.  I print photography three ways: 1. On paper. 2. On Acrylic and 3. On Aluminum.  

1. Paper Photography: For the paper, the smaller prints (up to 19x30) are printed on archival photo paper with archival ink.  The larger prints (20x30 and up) are printed on a Lambda digital enlarger and Kodak or Fuji paper creating Silver Halide photographic prints. These are called Chromogenic prints or C-Prints.

If you buy a framed paper photograph, you have four options: do you want a matte or not and what frame color do you prefer (white lacquer or silver).  When there is a matte it is an all-white linen matte and it is acid free. The acrylic/glass in the frame filters out UV so the image will not fade due to UV rays. If I am shipping the framed piece to you, I will use UV acrylic.  If you are local, I can do glass which is heaver, but easier to clean -just let me know you prefer glass.  

With both framed options (White or Silver) the mattes are 4 inches wide on all sides. The size listed in the product description is the IMAGE size, not the framed size.  The frames are between 1-1.5 inches wide, so when you are planning on how large you want the framed piece to be add 2-3 inches to both image measurements for un-matted framed images and 10-12 inches to each side for frames with mattes.  

2. Photography printed on Acrylic.  This is a beautiful way to print photography.  Personally, it is my favorite.  Each piece is printed on archival paper and mounted behind 1/4-inch acrylic mounted with a z bracket and no frame.  The piece floats on the wall.

3. Photography printed on aluminum.  The look is similar to Acrylic, but much more durable and not quite as translucent.  The pieces are light, beautiful and durable and also have no frame.  Aluminum prints can be mounted outside and withstand all weather conditions for decades without fading.  

Paintings on paper: I paint with acrylic paint on 300# bonded, cold press French water color paper.  When framed, the paper pieces are floated above a white paper matte (usually about 1/8 to 1/4 inch above the matte) then framed in a white, silver or gold wood frame with UV coated acrylic or glass.  If I am shipping the piece by UPS or USPS it will be acrylic not glass. If I am having it driven to you (contact me if you want this option, it has additional fees) then I can use glass.  Glass is easier to clean. 

Paintings on canvas: I use high quality cotton canvas' with wood frames and acrylic paint. I use a wood floater frame (which are available in multiple colors).  I tend to use a black frame with gold or silver facing.

Paintings on Hoods: Hood paintings come in a variety of paint options. I use oil based paint, acrylic paint, oil pastels, oil sticks, and other mediums as bases under the paint.  I use a plasma cutter to cut hoods up into smaller pieces and I clean and paint the back of the hood as best I can however some of these hoods are 50 years old and there is some rust or oil that I just can not get to.  The hoods are hung by high gauge very thick wire.  I suggest mounting a piece of 1x4 or 2x4 between two studs on the wall behind the hood and then affixing the hooks to that and then hanging the hood on those hooks.  Hoods weigh between 25-75 pounds, so when hanging them, it helps to think about them as you would a large mirror.  

LEGAL COPYRIGHT STUFF

I retain the copyright to all my artwork, photography, paintings, hoods etc., even if you purchase a print or an original. It is illegal to use images of my art for commercial purposes or monetary gain so please don’t do that. Please do feel free to blog about it, pin or Instagram photos of my art and if you tag me, I will generally repost it and credit you.